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Terms of Service

Last updated: March 22, 2026 · Version 1.2

Welcome to Haullytics, a product of Dravenik Technologies LLC. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account or using Haullytics ("the Service"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and Dravenik Technologies LLC ("Company", "we", "us", or "our"), the owner and operator of Haullytics.

2. Description of Service

Haullytics is a web-based trucking operations management platform that provides load tracking, expense management, AI-powered document scanning, IFTA reporting, driver pay calculations, and fleet analytics for owner-operators and small trucking companies.

2.1 AI-Powered Features

The Service uses artificial intelligence to extract data from uploaded documents (rate confirmations, receipts). AI extraction is provided as an assistive tool and may contain errors. You are responsible for reviewing and confirming all AI-extracted data before saving. Haullytics does not guarantee the accuracy of AI-processed information.

2.2 Third-Party Services

The Service integrates with third-party services including Google Maps (for distance calculations and address lookups), Stripe (for payment processing), FMCSA (for broker MC number verification), and Google Gmail API (for sending driver communications). Your use of these features is subject to the respective third-party terms of service.

2.3 Gmail Integration ("Connect with Google")

Haullytics offers an optional Gmail integration that allows company owners to send driver communications (rate confirmations, load assignments) from their own Gmail address. This feature uses Google OAuth 2.0 and requests only the following permissions:

  • gmail.send: Compose and send emails on your behalf. Haullytics cannot read, modify, or delete your existing emails.
  • userinfo.email: Retrieve your Gmail address to display which account is connected.

Haullytics does not access, read, scan, index, or delete any of your Gmail messages, drafts, labels, or attachments. The integration is strictly limited to sending outbound emails that you authorize through the platform (e.g., driver rate confirmations). No email content from your inbox is ever retrieved or stored by Haullytics.

You may disconnect your Gmail account at any time from Company Settings. Upon disconnection, your OAuth refresh token is immediately deleted from our systems and Haullytics loses the ability to send emails on your behalf. Driver emails will then fall back to our default sender ([email protected]).

Haullytics' use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access.

3.1 Account Types

Haullytics supports three account roles: Owner (full access, billing management), Dispatcher (operational access, limited deletion rights), and Driver (view-only access to assigned truck data). The account creator is the Owner and is responsible for managing team access.

4. Subscription and Billing

Haullytics offers multiple paid subscription tiers (Starter, Pro, Fleet, and Enterprise). All new accounts start with a 14-day free Pro trial. After the trial, accounts auto-revert to the Starter plan ($29/mo) unless the user upgrades. Subscriptions are billed monthly or annually through Stripe. Prices are listed on our Pricing page and may change with 30 days' notice.

4.1 Cancellation

You may cancel your subscription at any time through the billing settings. Upon cancellation, you retain access until the end of your current billing period. After that, your account will have limited access until you select a new plan. Your data is retained regardless of plan status.

4.2 Refunds

Subscription payments are non-refundable except where required by applicable law. If you believe you were charged in error, contact us within 30 days.

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

5.1 Your Data

You retain ownership of all data you input into the Service (loads, expenses, documents, etc.). We do not claim ownership of your content. You grant us a limited license to process your data solely to provide the Service.

5.2 Data Export

You may export your data at any time in CSV format through the Export Data feature. We will not hold your data hostage.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to other accounts or systems
  • Upload malicious files or content
  • Reverse-engineer, decompile, or disassemble the Service
  • Use automated tools to scrape or extract data from the Service
  • Resell or redistribute the Service without authorization

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. AI-GENERATED DATA EXTRACTIONS ARE APPROXIMATE AND SHOULD BE VERIFIED BY THE USER.

Haullytics is not a tax advisor, accountant, or legal service. The financial calculations, IFTA reports, and other data provided are tools to assist your operations. You are responsible for verifying all financial data and consulting qualified professionals for tax and legal matters.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRAVENIK TECHNOLOGIES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time by contacting us. Upon termination, your right to use the Service ceases, but we will retain your data for 30 days to allow for export, after which it may be permanently deleted.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State in which Dravenik Technologies LLC is registered, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction.

12. Contact

For questions about these Terms, contact Dravenik Technologies LLC through the in-app feedback button or email us at the address provided in your account settings.